Safeguard against COVID ::

(1) I am an Individual, what precautions should I take?

What are the precautionary equipment/supplies required?


Hygiene supplies

  • Masks - Masks are our first barrier for protecting one from getting infected, as well as preventing those who have symptoms from spreading them. Guidelines for the most suitable masks are given on the WHO website Click here. A manual for all queries related to masks and how to make homemade masks has been issued by the GoI dt.: 30.04.20 Click here
  • Face Shields - A face shield is a curved plastic or Plexiglas panel that can be worn over the face. They form an important part of PPE for health care workers and can be used as an additional barrier. However they do not form a substitute for the use of masks.
  • Hand Sanitizer - Hand sanitizer is a liquid, gel, or foam generally used to decrease infectious agents on the hands. Hand sanitizer is effective when soap and water are not available. As per Centres for Disease Control and Prevention (CDC). It has been advised to use hand sanitizers containing a minimum of 60% alcohol.
  • Hand Soap - Hand Hygiene is one of the most effective actions you can take to reduce the spread of pathogens and prevent infections. It is advised to wash your hands frequently and effectively for at least 20 seconds, as per the method suggested by WHO.
  • Washable cloth gloves
Medical supplies It is useful to keep the following medical supplies handy, which can be used only if one starts experiencing COVID-19 symptoms.
  • Paracetamol*
  • Vitamin C
  • Steamer
  • Digital thermometer
  • Pulse Oximeter - This is a small, lightweight device used to monitor the amount of oxygen carried in the body. This serves as a precautionary device that can be used to monitor oxygen levels in your body.
*These are only indicative and must be taken only if prescribed by a doctor. Cleaning supplies
  • Object Sanitizer Spray - This a sanitizer in its aerosol state that helps in sanitizing objects and surfaces that cannot be directly in contact with liquid as well as objects coming from outside such as delivery packages, groceries etc.
  • Disinfectant Liquid - Disinfectants are chemical agents designed to inactivate or destroy microorganisms on surfaces.Guidelines referring to sanitization of public spaces as well as homes recommend the use of a disinfectant with 1% sodium hypochlorite or phenolic disinfectants. This can be put in a spray bottle and can be sprayed onto objects that are coming from outside.
  • Disposable/compostable garbage bags
  • Disposable gloves - CDC recommends the use of disposable plastic gloves when cleaning as well as when caring for someone who is sick. Those who are running businesses or workplaces are also advised to wear gloves.




How do I sanitize my food or other items I buy or get delivered from the market?


The following has been suggested by the Food Safety and Standards Authority of India (FSSAI):

  • Leave vegetables in the packet for four hours before cleaning with lukewarm water. Do not use sanitiser or disinfectant to clean vegetables.
  • Wash packaged items with soap and clean with water or alcohol based solutions.
  • For meat and eggs, use running tap water to clean the items
For more details on purchasing, cleaning and handling food, refer to the document by FSSAI Click here




What precautions should I take if I have a guest coming/staying over or help coming over for cleaning/cooking everyday?


Avoiding visitors is highly recommended. However, if it is necessary to have visitors or guests, the following steps have to be taken before allowing entry:

  • Thermal screening must be done to ensure that temperature is less than 37.5°C (99.5°F). Visitors must be screened for flu symptoms such as cold, cough, sore throat, and headache.
  • Hands must be washed or sanitised at entry and exit
  • Visitors must be equipped with masks at all times
For more details regarding entry of people in RWAs and apartment complexes, refer to the BBMP circular dt.: 12.06.20, Click here




Are there specific measures for elderly people, or those with existing medical conditions?


There is a higher risk of very serious illness due to coronavirus if you are older than 60 years or have problems like diabetes, heart disease, or lung disease. Stay at home to stay safe, do not have any visitors or relatives over to your home during this coronavirus time and ask someone to buy your food supplies and medicines. General healthcare for seniors:

  • Continue taking your prescribed medicines regularly. Do not self-medicate. Have at least a 30-day supply of prescription and non-prescription medicines to reduce visits to the pharmacy.
  • Do not visit your doctor during this time for just regular checkups. Instead you can call your healthcare provider if you have any problem.
  • However, for any emergencies like serious chest pain, accidents etc. visit the hospital immediately
  • If you or another high-risk individual has a cough, cold, or fever, call the government helpline or your healthcare provider right away.
  • 1090 or 080-22943226 or +91-9243737230 // Elders Helpline // Nightingales & Bangalore City Police
For more information refer to ‘Health Advisory for Elderly Population’ from MoHUA dt.: 29.03.20 Click here




What precautions should I take if I go to a restaurant?


It is preferable to order food for delivery or to eat food prepared at home. However, if going to a restaurant is unavoidable, the following has been suggested by the Food Safety and Standards Authority of India (FSSAI): Personal precautions: Wear a face mask at all times except while eating or drinking. Carry hand sanitizer and sanitize your hands before and after eating, and after touching any surfaces. What to look out for in a restaurant:

  • Ensure that a minimum distance of 6 feet is being maintained within the restaurant and all persons inside the restaurant are wearing masks.
  • Ensure that thermal screening and hand sanitisation is being done at entry points.
  • Ensure that hygiene is being maintained - there is soap and water or sanitizer for hand hygiene, and common surfaces such as the floor, lavatories, hand washing stations are being regularly disinfected.
Go contactless for payments: Opt for contactless modes of payments such as UPI, QR codes, net-banking, e-wallets, etc. For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




What precautions should I take when I have to step outside my house?


It has been suggested to go out only when necessary and completely avoid stepping out if you are showing symptoms or pregnant or elderly. What to take when you go outside Face mask, gloves, hand sanitiser, your own shopping bag/basket. Wear a set of clothes that you can change out of as soon as you get back home. When you are outside

  • Maintain minimum distance of 6 feet at all times
  • Avoid touching common surfaces such as baskets, carts, counters, doorknobs. If you do, sanitize your hands immediately. Only touch products you intend to purchase.
  • When shopping, use online payment modes as far as possible. If you use currency or cards, sanitise or wash your hands immediately.
When you return
  • Wash your hands, sanitize your phone and keys and change your clothes and take a bath immediately.
  • Wash or sanitise any items you may have bought
For more details, refer to the following documents:
  1. Grocery shopping section in the document by FSSAI Click here
  2. Illustrative guide on COVID-19 appropriate behaviour by MoHFW dt.: 16.06.20 Click here




What precautions should I take if I order food or have any other item delivered?


Opt for contactless modes of delivery where the delivery person leaves the package at the doorstep and calls the customer. Steps to take when handling delivered food items:

  • Collect the food package and keep it in an isolated or segregated place.
  • Open the package, and discard external packing into the dustbin
  • Wash hands with soap and water or sanitize hands with an alcohol-based sanitizer.
  • Empty the food content using tongs, ladles, spoons, etc. into clean serving dishes/utensils.
  • Discard the food packages/containers carrying or holding food.
  • Wash your hands with soap and water before eating.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




Is there any need for specific dietary changes during this time?


Food Safety and Standards Authority of India (FSSAI) has suggested recommendations for a balanced diet, some of which are listed below:

  • The immune system is a complex system. No single food/supplement, spice or herb can prevent or treat illness. However, it is prudent to include some specific nutrients on a regular basis. Vitamins A, B, C, D, E, minerals such as zinc, selenium, iron, copper, phyto nutrients,amino acids, omega 3 fatty acids are important nutrients for optimal immune function.
  • Follow a healthy diet. Choose to consume local foods, whole grains, fresh and seasonal fruits and vegetables. Limit consumption of highly processed foods.
  • Get exposure to sunlight for at least 15 min per day, preferably from 11 am-1pm, which would ensure adequate Vitamin D status, while taking necessary precautions in time of COVID-19.
  • Keep your body active and hydrated for good immune response to any infection.
  • Some traditional spices and condiments possess antiviral / antimicrobial activity which helps to fight infections. In spite of several health benefits, they can cause side-effects if consumed in excess.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




When do I need to home quarantine and what are the protocols in place?


When is home quarantine advisable and compulsory Home quarantine is advisable if you think you have been exposed to the virus, by being in contact with a person who is a confirmed or suspected COVID-19 patient or if you develop any symptoms like fever, cough, cold, etc.
It is mandatory to home quarantine yourself if you meet any of the following criteria:

  • If you are a Primary or Secondary Contact of a person who has tested positive for COVID-19 and a health team assess you to be asymptomatic - 14 days of home quarantine followed by 14 days of elf reporting. For more information regarding the Home Quarantine for Primary and Secondary Contact, refer to the GoK protocol dt.: 08.05.20 Click here
  • If you have given a swab sample for COVID-19 testing, then you need to observe strict quarantine till your lab test results are communicated. For more information, refer to the circular issued by the GoK dt.: 13.07.20 Click here
  • If you have the following travel history:
- All international travelers - 7 days of Institutional Quarantine followed by 7 days of Home Quarantine - All Asymptomatic interstate travelers - 14 days of home quarantine For more information regarding travel related Home Quarantine, refer to the circular by the BBMP, dt.: 06.06.20 Click here Protocols for Home-Quarantine:
  • Stay in a well-ventilated single-room preferably with an attached/separate toilet. If another family member needs to stay in the same room, it’s advisable to maintain a distance of at least 1 meter between the two.
  • Needs to stay away from elderly people, pregnant women, children and persons with co-morbidities within the household.
  • Restrict his/her movement within the house.
  • Under no circumstances attend any social/religious gathering e.g. wedding, condolences, etc.
  • Wash hand as often thoroughly with soap and water or with alcohol-based hand sanitizer
  • Avoid sharing household items e.g. dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people at home.
  • Wear a surgical mask at all times. The mask should be changed every 6-8 hours and disposed off.Disposable masks are never to be reused.
  • Masks used by patients / caregivers / close contacts during home care should be disinfected using ordinary bleach solution (5%) or sodium hypochlorite solution (1%) and then disposed of either by burning or deep burial.
For more information refer to the Guidelines for Home Quarantine by the MoHFW, GoI - Click here




What is the difference between Home Quarantine and Home Isolation?


  • Quarantine: Restricting movement of people who may have been exposed to the virus, to check if they are developing any symptoms.
  • Isolation: Separating the suspected and/or infected person from those who have not contracted the virus.
Sourced from: https://bengaluru.citizenmatters.in/what-to-do-if-you-test-positive-for-covid-bengaluru-guide-symptoms-testing-isolation-treatment-47597




Somebody I met in my proximity is COVID-19 positive, what should I be doing next?


If you are a primary or secondary contact of a COVID-19 positive patient, the following protocols are applicable:

  • If you are a primary contact, who is showing symptoms, you can be tested immediately. You can call the Apthamitra helpline on 14410 in case you develop any symptoms.
  • If you are a primary contact who is not showing symptoms, you can be tested after 5 to 10 days of contact. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
  • If you are a secondary contact, you can be tested only if you are showing symptoms. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
For more information:
  1. Refer to ‘Home Quarantine Protocol for Primary and Secondary Contact’, by GoK dt.: 08.05.20 - Click here
  2. Refer ‘Lab Testing Protocols’, GoK order dt.: 08.06.20 Click here




How can you sanitize your home on your own?


  • Clean surfaces in the room that are touched often (table-tops, doorknobs, handles, etc.) with 7% Lysol or 1% sodium hypochlorite solution
  • Clean and disinfect bathroom and toilet surfaces at least once daily. Regular household soap or detergent should be used first for cleaning, followed by1% sodium hypochlorite solution
  • Home can be sanitized by the resident itself using an Aquapro tablet dissolved in 10L water and sprayed can be done by self and used inside the apartment; similar sprays available in market for homes & cars.
For more information refer to ‘Guidelines for Home Isolation’ by GoK, dt. 04.07.20 Click here





(2) I am part of an RWA/Apartment Complex

What precautions can we take as an RWA/Apartment Association?


  • Common area floors, railings, surfaces, etc. are likely to be touched by residents to be cleaned using Sodium Hypochlorite, bleaching powder, or any effective disinfectant for maintaining the highest level of sanitation and hygiene.
  • Gymnasiums, Sports Facilities, Swimming Pools, Recreational and club facilities are to be closed.
  • Kids should be discouraged from playing outside in large groups
  • All outsiders like visitors, drivers and helpers should be screened on entry and hand wash/ sanitizers are to be provided at entry and exit
  • It shall be the duty of the Resident Welfare Association (RWA)/Society to ensure that all those people who have been advised home quarantine stay indoors in their homes and do not move around in the society, community spaces or in the city casually.
For further information refer to BBMP’s RWA advisory circular dt.: 12.06.20 Click here




What can we do to plan ahead in case of Home Quarantine / potential COVID-19 cases?


  • Keep the Home Quarantine/Isolation Stickers given by BBMP ready
  • Give the residents a copy of the protocols and precautions to follow
  • Keep handy essential information like closest fever clinics, COVID-19 testing centers, Hospitals and bed availability, important helpline nos., contact details of local BBMP officials and volunteers, etc. This can be communicated amongst all residents.
  • Keep an emergency isolation kit, inclusive of a pulse oximeter ready
For further information refer to BBMP’s RWA advisory circular dt.: 12.06.20 Click here To access the support resource developed by the Bangalore Apartment Federation (BAF), Click here




What can we do in case we find people breaking Home Quarantine (HQ) protocols?


  • Advise and assist the household on HQ protocols (be sensitive and supportive towards them)
  • Paste the sticker given by BBMP outside the house
  • If they continue to violate the HQ protocols you can reach out to the authorities through:
- The BBMP helpline @ 080 22660000/ 94806 85888 - Police Control Room @ 100 - WhatsApp/Telegram message @ +91 9777777684. For further information refer to BBMP’s RWA advisory circular dt.: 22.06.20 Click here




How can we start a COVID Care Centre? What protocols do we need to follow?


The Government of Karnataka is reaching out to RWAs and Apartment Associations to set up COVID care centres (CCC) for Isolation and management of asymptomatic and mild symptomatic COVID-19 cases in their premises. The Guidelines and SOPs for this include aspects like the facilities and amenities required for the centre, eligibility for admission to the CCC, Medical care given at the centre, daily monitoring and supervision by the medical staff, food and nutrition given to the patients, testing and reporting of the cases, and discharge from isolation. For further information you can refer to the GoK issued Guideline dt.: 10.07.20 Click here




What steps do we take if there is a COVID-19 case(s) in our building complex/ street/ locality?


  • Step 1 – Inform and Coordinate: Though labs and fever clinics are supposed to inform authorities about the positive case, confirm that BBMP is in the know. Reach out to your BBMP Ward Medical and Health officer
- To find the contact details of your zonal officer refer to the ‘Helpline section’
  • Step 2 – Containment Zone: Ensure isolation of the floor in which the patient resides, as well as one floor above and one below. This can vary based on the on-ground situation and one can assist the BBMP Officer in defining this zone.
  • Step 3 – Support for residents in isolation: Form a group of volunteers who can help those in isolation get access to essentials. A bag or basket can be placed at the perimeter of the isolated floor for this.
  • Step 4 – Sanitisation: The floors, lobbies, lifts, railings of the affected towers or entire premises, as applicable to be disinfected by an internal team or outsourced team using 1% sodium hypochlorite.
  • Step 5 – Waste Management: All waste coming from containment zones is treated as medical waste and is supposed to be treated by BBMP only. At an apartment level, a best practice has been to appoint one person, fully equipped with Personal Protective Equipment (PPE), to handle and collect waste from the floors designated as a containment zone.
These are not official guidelines and have been developed by the Bangalore Apartments Federation (BAF) as a support resource for RWAs and Apartment Associations. To access it Click here Sourced from: https://bengaluru.citizenmatters.in/covid-cases-guidelines-for-apartment-rwa-setting-up-community-covid-care-centre-47721




Is there a map that shows their location of containment zones (Buildings/areas where COVID-19 positive cases have been reported)?


The definition of a Containment Zone by the government has been dynamic and is changing based on the city’s situation. Currently,The street where an infected person stays in case of an independent house and all flats in the floor of the infected resident, with all flats in one floor above and one floor below are being placed in containment for a period of 14-days. You can access the live map of Containment Zones in the city here: https://covid19.bbmpgov.in/#





(3) I own a commercial establishment

What are the precautionary equipment/supplies required?


Hygiene supplies

  • Masks - Masks are our first barrier for protecting one from getting infected, as well as preventing those who have symptoms from spreading them. Guidelines for the most suitable masks are given on the WHO website Click here. A manual for all queries related to masks and how to make homemade masks has been issued by the GoI dt.: 30.04.20 Click here
  • Face Shields - A face shield is a curved plastic or Plexiglas panel that can be worn over the face. They form an important part of PPE for health care workers and can be used as an additional barrier. However they do not form a substitute for the use of masks.
  • Hand Sanitizer - Hand sanitizer is a liquid, gel, or foam generally used to decrease infectious agents on the hands. Hand sanitizer is effective when soap and water are not available. As per Centres for Disease Control and Prevention (CDC). It has been advised to use hand sanitizers containing a minimum of 60% alcohol.
  • Hand Soap - Hand Hygiene is one of the most effective actions you can take to reduce the spread of pathogens and prevent infections. It is advised to wash your hands frequently and effectively for at least 20 seconds, as per the method suggested by WHO.
  • Washable cloth gloves
Medical supplies It is useful to keep the following medical supplies handy, which can be used only if one starts experiencing COVID-19 symptoms.
  • Paracetamol*
  • Vitamin C
  • Steamer
  • Digital thermometer
  • Pulse Oximeter - This is a small, lightweight device used to monitor the amount of oxygen carried in the body. This serves as a precautionary device that can be used to monitor oxygen levels in your body.
*These are only indicative and must be taken only if prescribed by a doctor. Cleaning supplies
  • Object Sanitizer Spray - This a sanitizer in its aerosol state that helps in sanitizing objects and surfaces that cannot be directly in contact with liquid as well as objects coming from outside such as delivery packages, groceries etc.
  • Disinfectant Liquid - Disinfectants are chemical agents designed to inactivate or destroy microorganisms on surfaces.Guidelines referring to sanitization of public spaces as well as homes recommend the use of a disinfectant with 1% sodium hypochlorite or phenolic disinfectants. This can be put in a spray bottle and can be sprayed onto objects that are coming from outside.
  • Disposable/compostable garbage bags
  • Disposable gloves - CDC recommends the use of disposable plastic gloves when cleaning as well as when caring for someone who is sick. Those who are running businesses or workplaces are also advised to wear gloves.




How do I sanitize my food or other items I buy or get delivered from the market?


The following has been suggested by the Food Safety and Standards Authority of India (FSSAI):

  • Leave vegetables in the packet for four hours before cleaning with lukewarm water. Do not use sanitiser or disinfectant to clean vegetables.
  • Wash packaged items with soap and clean with water or alcohol based solutions.
  • For meat and eggs, use running tap water to clean the items
For more details on purchasing, cleaning and handling food, refer to the document by FSSAI Click here




What precautions should I take if I have a guest coming/staying over or help coming over for cleaning/cooking everyday?


Avoiding visitors is highly recommended. However, if it is necessary to have visitors or guests, the following steps have to be taken before allowing entry:

  • Thermal screening must be done to ensure that temperature is less than 37.5°C (99.5°F). Visitors must be screened for flu symptoms such as cold, cough, sore throat, and headache.
  • Hands must be washed or sanitised at entry and exit
  • Visitors must be equipped with masks at all times
For more details regarding entry of people in RWAs and apartment complexes, refer to the BBMP circular dt.: 12.06.20, Click here




Are there specific measures for elderly people, or those with existing medical conditions?


There is a higher risk of very serious illness due to coronavirus if you are older than 60 years or have problems like diabetes, heart disease, or lung disease. Stay at home to stay safe, do not have any visitors or relatives over to your home during this coronavirus time and ask someone to buy your food supplies and medicines. General healthcare for seniors:

  • Continue taking your prescribed medicines regularly. Do not self-medicate. Have at least a 30-day supply of prescription and non-prescription medicines to reduce visits to the pharmacy.
  • Do not visit your doctor during this time for just regular checkups. Instead you can call your healthcare provider if you have any problem.
  • However, for any emergencies like serious chest pain, accidents etc. visit the hospital immediately
  • If you or another high-risk individual has a cough, cold, or fever, call the government helpline or your healthcare provider right away.
  • 1090 or 080-22943226 or +91-9243737230 // Elders Helpline // Nightingales & Bangalore City Police
For more information refer to ‘Health Advisory for Elderly Population’ from MoHUA dt.: 29.03.20 Click here




What precautions should I take if I go to a restaurant?


It is preferable to order food for delivery or to eat food prepared at home. However, if going to a restaurant is unavoidable, the following has been suggested by the Food Safety and Standards Authority of India (FSSAI): Personal precautions: Wear a face mask at all times except while eating or drinking. Carry hand sanitizer and sanitize your hands before and after eating, and after touching any surfaces. What to look out for in a restaurant:

  • Ensure that a minimum distance of 6 feet is being maintained within the restaurant and all persons inside the restaurant are wearing masks.
  • Ensure that thermal screening and hand sanitisation is being done at entry points.
  • Ensure that hygiene is being maintained - there is soap and water or sanitizer for hand hygiene, and common surfaces such as the floor, lavatories, hand washing stations are being regularly disinfected.
Go contactless for payments: Opt for contactless modes of payments such as UPI, QR codes, net-banking, e-wallets, etc. For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




What precautions should I take when I have to step outside my house?


It has been suggested to go out only when necessary and completely avoid stepping out if you are showing symptoms or pregnant or elderly. What to take when you go outside Face mask, gloves, hand sanitiser, your own shopping bag/basket. Wear a set of clothes that you can change out of as soon as you get back home. When you are outside

  • Maintain minimum distance of 6 feet at all times
  • Avoid touching common surfaces such as baskets, carts, counters, doorknobs. If you do, sanitize your hands immediately. Only touch products you intend to purchase.
  • When shopping, use online payment modes as far as possible. If you use currency or cards, sanitise or wash your hands immediately.
When you return
  • Wash your hands, sanitize your phone and keys and change your clothes and take a bath immediately.
  • Wash or sanitise any items you may have bought
For more details, refer to the following documents:
  1. Grocery shopping section in the document by FSSAI Click here
  2. Illustrative guide on COVID-19 appropriate behaviour by MoHFW dt.: 16.06.20 Click here




What precautions should I take if I order food or have any other item delivered?


Opt for contactless modes of delivery where the delivery person leaves the package at the doorstep and calls the customer. Steps to take when handling delivered food items:

  • Collect the food package and keep it in an isolated or segregated place.
  • Open the package, and discard external packing into the dustbin
  • Wash hands with soap and water or sanitize hands with an alcohol-based sanitizer.
  • Empty the food content using tongs, ladles, spoons, etc. into clean serving dishes/utensils.
  • Discard the food packages/containers carrying or holding food.
  • Wash your hands with soap and water before eating.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




Is there any need for specific dietary changes during this time?


Food Safety and Standards Authority of India (FSSAI) has suggested recommendations for a balanced diet, some of which are listed below:

  • The immune system is a complex system. No single food/supplement, spice or herb can prevent or treat illness. However, it is prudent to include some specific nutrients on a regular basis. Vitamins A, B, C, D, E, minerals such as zinc, selenium, iron, copper, phyto nutrients,amino acids, omega 3 fatty acids are important nutrients for optimal immune function.
  • Follow a healthy diet. Choose to consume local foods, whole grains, fresh and seasonal fruits and vegetables. Limit consumption of highly processed foods.
  • Get exposure to sunlight for at least 15 min per day, preferably from 11 am-1pm, which would ensure adequate Vitamin D status, while taking necessary precautions in time of COVID-19.
  • Keep your body active and hydrated for good immune response to any infection.
  • Some traditional spices and condiments possess antiviral / antimicrobial activity which helps to fight infections. In spite of several health benefits, they can cause side-effects if consumed in excess.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




When do I need to home quarantine and what are the protocols in place?


When is home quarantine advisable and compulsory Home quarantine is advisable if you think you have been exposed to the virus, by being in contact with a person who is a confirmed or suspected COVID-19 patient or if you develop any symptoms like fever, cough, cold, etc.
It is mandatory to home quarantine yourself if you meet any of the following criteria:

  • If you are a Primary or Secondary Contact of a person who has tested positive for COVID-19 and a health team assess you to be asymptomatic - 14 days of home quarantine followed by 14 days of elf reporting. For more information regarding the Home Quarantine for Primary and Secondary Contact, refer to the GoK protocol dt.: 08.05.20 Click here
  • If you have given a swab sample for COVID-19 testing, then you need to observe strict quarantine till your lab test results are communicated. For more information, refer to the circular issued by the GoK dt.: 13.07.20 Click here
  • If you have the following travel history:
- All international travelers - 7 days of Institutional Quarantine followed by 7 days of Home Quarantine - All Asymptomatic interstate travelers - 14 days of home quarantine For more information regarding travel related Home Quarantine, refer to the circular by the BBMP, dt.: 06.06.20 Click here Protocols for Home-Quarantine:
  • Stay in a well-ventilated single-room preferably with an attached/separate toilet. If another family member needs to stay in the same room, it’s advisable to maintain a distance of at least 1 meter between the two.
  • Needs to stay away from elderly people, pregnant women, children and persons with co-morbidities within the household.
  • Restrict his/her movement within the house.
  • Under no circumstances attend any social/religious gathering e.g. wedding, condolences, etc.
  • Wash hand as often thoroughly with soap and water or with alcohol-based hand sanitizer
  • Avoid sharing household items e.g. dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people at home.
  • Wear a surgical mask at all times. The mask should be changed every 6-8 hours and disposed off.Disposable masks are never to be reused.
  • Masks used by patients / caregivers / close contacts during home care should be disinfected using ordinary bleach solution (5%) or sodium hypochlorite solution (1%) and then disposed of either by burning or deep burial.
For more information refer to the Guidelines for Home Quarantine by the MoHFW, GoI - Click here




What is the difference between Home Quarantine and Home Isolation?


  • Quarantine: Restricting movement of people who may have been exposed to the virus, to check if they are developing any symptoms.
  • Isolation: Separating the suspected and/or infected person from those who have not contracted the virus.
Sourced from: https://bengaluru.citizenmatters.in/what-to-do-if-you-test-positive-for-covid-bengaluru-guide-symptoms-testing-isolation-treatment-47597




Somebody I met in my proximity is COVID-19 positive, what should I be doing next?


If you are a primary or secondary contact of a COVID-19 positive patient, the following protocols are applicable:

  • If you are a primary contact, who is showing symptoms, you can be tested immediately. You can call the Apthamitra helpline on 14410 in case you develop any symptoms.
  • If you are a primary contact who is not showing symptoms, you can be tested after 5 to 10 days of contact. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
  • If you are a secondary contact, you can be tested only if you are showing symptoms. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
For more information:
  1. Refer to ‘Home Quarantine Protocol for Primary and Secondary Contact’, by GoK dt.: 08.05.20 - Click here
  2. Refer ‘Lab Testing Protocols’, GoK order dt.: 08.06.20 Click here




How can you sanitize your home on your own?


  • Clean surfaces in the room that are touched often (table-tops, doorknobs, handles, etc.) with 7% Lysol or 1% sodium hypochlorite solution
  • Clean and disinfect bathroom and toilet surfaces at least once daily. Regular household soap or detergent should be used first for cleaning, followed by1% sodium hypochlorite solution
  • Home can be sanitized by the resident itself using an Aquapro tablet dissolved in 10L water and sprayed can be done by self and used inside the apartment; similar sprays available in market for homes & cars.
For more information refer to ‘Guidelines for Home Isolation’ by GoK, dt. 04.07.20 Click here





(4) I run a Religious Institution (Mosques, Temples, Churches, etc.)

What are the precautionary equipment/supplies required?


Hygiene supplies

  • Masks - Masks are our first barrier for protecting one from getting infected, as well as preventing those who have symptoms from spreading them. Guidelines for the most suitable masks are given on the WHO website Click here. A manual for all queries related to masks and how to make homemade masks has been issued by the GoI dt.: 30.04.20 Click here
  • Face Shields - A face shield is a curved plastic or Plexiglas panel that can be worn over the face. They form an important part of PPE for health care workers and can be used as an additional barrier. However they do not form a substitute for the use of masks.
  • Hand Sanitizer - Hand sanitizer is a liquid, gel, or foam generally used to decrease infectious agents on the hands. Hand sanitizer is effective when soap and water are not available. As per Centres for Disease Control and Prevention (CDC). It has been advised to use hand sanitizers containing a minimum of 60% alcohol.
  • Hand Soap - Hand Hygiene is one of the most effective actions you can take to reduce the spread of pathogens and prevent infections. It is advised to wash your hands frequently and effectively for at least 20 seconds, as per the method suggested by WHO.
  • Washable cloth gloves
Medical supplies It is useful to keep the following medical supplies handy, which can be used only if one starts experiencing COVID-19 symptoms.
  • Paracetamol*
  • Vitamin C
  • Steamer
  • Digital thermometer
  • Pulse Oximeter - This is a small, lightweight device used to monitor the amount of oxygen carried in the body. This serves as a precautionary device that can be used to monitor oxygen levels in your body.
*These are only indicative and must be taken only if prescribed by a doctor. Cleaning supplies
  • Object Sanitizer Spray - This a sanitizer in its aerosol state that helps in sanitizing objects and surfaces that cannot be directly in contact with liquid as well as objects coming from outside such as delivery packages, groceries etc.
  • Disinfectant Liquid - Disinfectants are chemical agents designed to inactivate or destroy microorganisms on surfaces.Guidelines referring to sanitization of public spaces as well as homes recommend the use of a disinfectant with 1% sodium hypochlorite or phenolic disinfectants. This can be put in a spray bottle and can be sprayed onto objects that are coming from outside.
  • Disposable/compostable garbage bags
  • Disposable gloves - CDC recommends the use of disposable plastic gloves when cleaning as well as when caring for someone who is sick. Those who are running businesses or workplaces are also advised to wear gloves.




How do I sanitize my food or other items I buy or get delivered from the market?


The following has been suggested by the Food Safety and Standards Authority of India (FSSAI):

  • Leave vegetables in the packet for four hours before cleaning with lukewarm water. Do not use sanitiser or disinfectant to clean vegetables.
  • Wash packaged items with soap and clean with water or alcohol based solutions.
  • For meat and eggs, use running tap water to clean the items
For more details on purchasing, cleaning and handling food, refer to the document by FSSAI Click here




What precautions should I take if I have a guest coming/staying over or help coming over for cleaning/cooking everyday?


Avoiding visitors is highly recommended. However, if it is necessary to have visitors or guests, the following steps have to be taken before allowing entry:

  • Thermal screening must be done to ensure that temperature is less than 37.5°C (99.5°F). Visitors must be screened for flu symptoms such as cold, cough, sore throat, and headache.
  • Hands must be washed or sanitised at entry and exit
  • Visitors must be equipped with masks at all times
For more details regarding entry of people in RWAs and apartment complexes, refer to the BBMP circular dt.: 12.06.20, Click here




Are there specific measures for elderly people, or those with existing medical conditions?


There is a higher risk of very serious illness due to coronavirus if you are older than 60 years or have problems like diabetes, heart disease, or lung disease. Stay at home to stay safe, do not have any visitors or relatives over to your home during this coronavirus time and ask someone to buy your food supplies and medicines. General healthcare for seniors:

  • Continue taking your prescribed medicines regularly. Do not self-medicate. Have at least a 30-day supply of prescription and non-prescription medicines to reduce visits to the pharmacy.
  • Do not visit your doctor during this time for just regular checkups. Instead you can call your healthcare provider if you have any problem.
  • However, for any emergencies like serious chest pain, accidents etc. visit the hospital immediately
  • If you or another high-risk individual has a cough, cold, or fever, call the government helpline or your healthcare provider right away.
  • 1090 or 080-22943226 or +91-9243737230 // Elders Helpline // Nightingales & Bangalore City Police
For more information refer to ‘Health Advisory for Elderly Population’ from MoHUA dt.: 29.03.20 Click here




What precautions should I take if I go to a restaurant?


It is preferable to order food for delivery or to eat food prepared at home. However, if going to a restaurant is unavoidable, the following has been suggested by the Food Safety and Standards Authority of India (FSSAI): Personal precautions: Wear a face mask at all times except while eating or drinking. Carry hand sanitizer and sanitize your hands before and after eating, and after touching any surfaces. What to look out for in a restaurant:

  • Ensure that a minimum distance of 6 feet is being maintained within the restaurant and all persons inside the restaurant are wearing masks.
  • Ensure that thermal screening and hand sanitisation is being done at entry points.
  • Ensure that hygiene is being maintained - there is soap and water or sanitizer for hand hygiene, and common surfaces such as the floor, lavatories, hand washing stations are being regularly disinfected.
Go contactless for payments: Opt for contactless modes of payments such as UPI, QR codes, net-banking, e-wallets, etc. For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




What precautions should I take when I have to step outside my house?


It has been suggested to go out only when necessary and completely avoid stepping out if you are showing symptoms or pregnant or elderly. What to take when you go outside Face mask, gloves, hand sanitiser, your own shopping bag/basket. Wear a set of clothes that you can change out of as soon as you get back home. When you are outside

  • Maintain minimum distance of 6 feet at all times
  • Avoid touching common surfaces such as baskets, carts, counters, doorknobs. If you do, sanitize your hands immediately. Only touch products you intend to purchase.
  • When shopping, use online payment modes as far as possible. If you use currency or cards, sanitise or wash your hands immediately.
When you return
  • Wash your hands, sanitize your phone and keys and change your clothes and take a bath immediately.
  • Wash or sanitise any items you may have bought
For more details, refer to the following documents:
  1. Grocery shopping section in the document by FSSAI Click here
  2. Illustrative guide on COVID-19 appropriate behaviour by MoHFW dt.: 16.06.20 Click here




What precautions should I take if I order food or have any other item delivered?


Opt for contactless modes of delivery where the delivery person leaves the package at the doorstep and calls the customer. Steps to take when handling delivered food items:

  • Collect the food package and keep it in an isolated or segregated place.
  • Open the package, and discard external packing into the dustbin
  • Wash hands with soap and water or sanitize hands with an alcohol-based sanitizer.
  • Empty the food content using tongs, ladles, spoons, etc. into clean serving dishes/utensils.
  • Discard the food packages/containers carrying or holding food.
  • Wash your hands with soap and water before eating.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




Is there any need for specific dietary changes during this time?


Food Safety and Standards Authority of India (FSSAI) has suggested recommendations for a balanced diet, some of which are listed below:

  • The immune system is a complex system. No single food/supplement, spice or herb can prevent or treat illness. However, it is prudent to include some specific nutrients on a regular basis. Vitamins A, B, C, D, E, minerals such as zinc, selenium, iron, copper, phyto nutrients,amino acids, omega 3 fatty acids are important nutrients for optimal immune function.
  • Follow a healthy diet. Choose to consume local foods, whole grains, fresh and seasonal fruits and vegetables. Limit consumption of highly processed foods.
  • Get exposure to sunlight for at least 15 min per day, preferably from 11 am-1pm, which would ensure adequate Vitamin D status, while taking necessary precautions in time of COVID-19.
  • Keep your body active and hydrated for good immune response to any infection.
  • Some traditional spices and condiments possess antiviral / antimicrobial activity which helps to fight infections. In spite of several health benefits, they can cause side-effects if consumed in excess.
For more information refer to the document ‘Eat Right During COVID-19’ by FSSAI Click here




When do I need to home quarantine and what are the protocols in place?


When is home quarantine advisable and compulsory Home quarantine is advisable if you think you have been exposed to the virus, by being in contact with a person who is a confirmed or suspected COVID-19 patient or if you develop any symptoms like fever, cough, cold, etc.
It is mandatory to home quarantine yourself if you meet any of the following criteria:

  • If you are a Primary or Secondary Contact of a person who has tested positive for COVID-19 and a health team assess you to be asymptomatic - 14 days of home quarantine followed by 14 days of elf reporting. For more information regarding the Home Quarantine for Primary and Secondary Contact, refer to the GoK protocol dt.: 08.05.20 Click here
  • If you have given a swab sample for COVID-19 testing, then you need to observe strict quarantine till your lab test results are communicated. For more information, refer to the circular issued by the GoK dt.: 13.07.20 Click here
  • If you have the following travel history:
- All international travelers - 7 days of Institutional Quarantine followed by 7 days of Home Quarantine - All Asymptomatic interstate travelers - 14 days of home quarantine For more information regarding travel related Home Quarantine, refer to the circular by the BBMP, dt.: 06.06.20 Click here Protocols for Home-Quarantine:
  • Stay in a well-ventilated single-room preferably with an attached/separate toilet. If another family member needs to stay in the same room, it’s advisable to maintain a distance of at least 1 meter between the two.
  • Needs to stay away from elderly people, pregnant women, children and persons with co-morbidities within the household.
  • Restrict his/her movement within the house.
  • Under no circumstances attend any social/religious gathering e.g. wedding, condolences, etc.
  • Wash hand as often thoroughly with soap and water or with alcohol-based hand sanitizer
  • Avoid sharing household items e.g. dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people at home.
  • Wear a surgical mask at all times. The mask should be changed every 6-8 hours and disposed off.Disposable masks are never to be reused.
  • Masks used by patients / caregivers / close contacts during home care should be disinfected using ordinary bleach solution (5%) or sodium hypochlorite solution (1%) and then disposed of either by burning or deep burial.
For more information refer to the Guidelines for Home Quarantine by the MoHFW, GoI - Click here




What is the difference between Home Quarantine and Home Isolation?


  • Quarantine: Restricting movement of people who may have been exposed to the virus, to check if they are developing any symptoms.
  • Isolation: Separating the suspected and/or infected person from those who have not contracted the virus.
Sourced from: https://bengaluru.citizenmatters.in/what-to-do-if-you-test-positive-for-covid-bengaluru-guide-symptoms-testing-isolation-treatment-47597




Somebody I met in my proximity is COVID-19 positive, what should I be doing next?


If you are a primary or secondary contact of a COVID-19 positive patient, the following protocols are applicable:

  • If you are a primary contact, who is showing symptoms, you can be tested immediately. You can call the Apthamitra helpline on 14410 in case you develop any symptoms.
  • If you are a primary contact who is not showing symptoms, you can be tested after 5 to 10 days of contact. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
  • If you are a secondary contact, you can be tested only if you are showing symptoms. However it is mandatory to quarantine yourself for 14 days followed by 14 days of self-reporting.
For more information:
  1. Refer to ‘Home Quarantine Protocol for Primary and Secondary Contact’, by GoK dt.: 08.05.20 - Click here
  2. Refer ‘Lab Testing Protocols’, GoK order dt.: 08.06.20 Click here




How can you sanitize your home on your own?


  • Clean surfaces in the room that are touched often (table-tops, doorknobs, handles, etc.) with 7% Lysol or 1% sodium hypochlorite solution
  • Clean and disinfect bathroom and toilet surfaces at least once daily. Regular household soap or detergent should be used first for cleaning, followed by1% sodium hypochlorite solution
  • Home can be sanitized by the resident itself using an Aquapro tablet dissolved in 10L water and sprayed can be done by self and used inside the apartment; similar sprays available in market for homes & cars.
For more information refer to ‘Guidelines for Home Isolation’ by GoK, dt. 04.07.20 Click here





(5) Public Spaces and Parks

What are the government issued protocols that need to be followed in public spaces such as parks?


  • Physical distancing of minimum 6feet to be maintained and wearing of masks at the park is mandatory.
  • Adequate manpower shall be deployed by the Park Management to ensure physical distance norms.
  • Use of exercise equipment/children’s play area shall remain closed.
  • Staggering the entry of visitors shall be followed.
  • thermal screening at the entrances shall be conducted along with provision of hand sanitizer dispensers.

For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here





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