Safeguard against COVID ::

(1) I am an Individual, what precautions should I take?

What are the government issued protocols that need to be followed in public spaces such as parks?


  • Physical distancing of minimum 6feet to be maintained and wearing of masks at the park is mandatory.
  • Adequate manpower shall be deployed by the Park Management to ensure physical distance norms.
  • Use of exercise equipment/children’s play area shall remain closed.
  • Staggering the entry of visitors shall be followed.
  • thermal screening at the entrances shall be conducted along with provision of hand sanitizer dispensers.

For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here





(2) I am part of an RWA/Apartment Complex

What precautions can we take as an RWA/Apartment Association?


  • Common area floors, railings, surfaces, etc. are likely to be touched by residents to be cleaned using Sodium Hypochlorite, bleaching powder, or any effective disinfectant for maintaining the highest level of sanitation and hygiene.
  • Gymnasiums, Sports Facilities, Swimming Pools, Recreational and club facilities are to be closed.
  • Kids should be discouraged from playing outside in large groups
  • All outsiders like visitors, drivers and helpers should be screened on entry and hand wash/ sanitizers are to be provided at entry and exit
  • It shall be the duty of the Resident Welfare Association (RWA)/Society to ensure that all those people who have been advised home quarantine stay indoors in their homes and do not move around in the society, community spaces or in the city casually.
For further information refer to BBMP’s RWA advisory circular dt.: 12.06.20 Click here




What can we do to plan ahead in case of Home Quarantine / potential COVID-19 cases?


  • Keep the Home Quarantine/Isolation Stickers given by BBMP ready
  • Give the residents a copy of the protocols and precautions to follow
  • Keep handy essential information like closest fever clinics, COVID-19 testing centers, Hospitals and bed availability, important helpline nos., contact details of local BBMP officials and volunteers, etc. This can be communicated amongst all residents.
  • Keep an emergency isolation kit, inclusive of a pulse oximeter ready
For further information refer to BBMP’s RWA advisory circular dt.: 12.06.20 Click here To access the support resource developed by the Bangalore Apartment Federation (BAF), Click here




What can we do in case we find people breaking Home Quarantine (HQ) protocols?


  • Advise and assist the household on HQ protocols (be sensitive and supportive towards them)
  • Paste the sticker given by BBMP outside the house
  • If they continue to violate the HQ protocols you can reach out to the authorities through:
- The BBMP helpline @ 080 22660000/ 94806 85888 - Police Control Room @ 100 - WhatsApp/Telegram message @ +91 9777777684. For further information refer to BBMP’s RWA advisory circular dt.: 22.06.20 Click here




How can we start a COVID Care Centre? What protocols do we need to follow?


The Government of Karnataka is reaching out to RWAs and Apartment Associations to set up COVID care centres (CCC) for Isolation and management of asymptomatic and mild symptomatic COVID-19 cases in their premises. The Guidelines and SOPs for this include aspects like the facilities and amenities required for the centre, eligibility for admission to the CCC, Medical care given at the centre, daily monitoring and supervision by the medical staff, food and nutrition given to the patients, testing and reporting of the cases, and discharge from isolation. For further information you can refer to the GoK issued Guideline dt.: 10.07.20 Click here




What steps do we take if there is a COVID-19 case(s) in our building complex/ street/ locality?


  • Step 1 – Inform and Coordinate: Though labs and fever clinics are supposed to inform authorities about the positive case, confirm that BBMP is in the know. Reach out to your BBMP Ward Medical and Health officer
- To find the contact details of your zonal officer refer to the ‘Helpline section’
  • Step 2 – Containment Zone: Ensure isolation of the floor in which the patient resides, as well as one floor above and one below. This can vary based on the on-ground situation and one can assist the BBMP Officer in defining this zone.
  • Step 3 – Support for residents in isolation: Form a group of volunteers who can help those in isolation get access to essentials. A bag or basket can be placed at the perimeter of the isolated floor for this.
  • Step 4 – Sanitisation: The floors, lobbies, lifts, railings of the affected towers or entire premises, as applicable to be disinfected by an internal team or outsourced team using 1% sodium hypochlorite.
  • Step 5 – Waste Management: All waste coming from containment zones is treated as medical waste and is supposed to be treated by BBMP only. At an apartment level, a best practice has been to appoint one person, fully equipped with Personal Protective Equipment (PPE), to handle and collect waste from the floors designated as a containment zone.
These are not official guidelines and have been developed by the Bangalore Apartments Federation (BAF) as a support resource for RWAs and Apartment Associations. To access it Click here Sourced from: https://bengaluru.citizenmatters.in/covid-cases-guidelines-for-apartment-rwa-setting-up-community-covid-care-centre-47721




Is there a map that shows their location of containment zones (Buildings/areas where COVID-19 positive cases have been reported)?


The definition of a Containment Zone by the government has been dynamic and is changing based on the city’s situation. Currently,The street where an infected person stays in case of an independent house and all flats in the floor of the infected resident, with all flats in one floor above and one floor below are being placed in containment for a period of 14-days. You can access the live map of Containment Zones in the city here: https://covid19.bbmpgov.in/#





(3) I own a commercial establishment

What are the BBMP issued advisories for Salons and Parlours?


  • Customers are to be allowed on appointment only
  • Seating of customers in the waiting area should be discouraged.
  • Salon employees must wear face shields/goggles and gloves while servicing the customers and change the gloves after each customer.
  • Workers to sanitise booths and equipment for every customer.
  • All tools and equipment must be cleaned in hot soapy water between each customer.
  • Remove magazines, menus, newspapers to avoid customers touching them unnecessarily.
For further information refer to BBMP’s advisory circular dt.: 12.06.20 Click here




What are the BBMP issued advisories for Offices and Workplaces?


  • Usage of videoconferencing and work-from-home options to be considered as much as possible.
  • Staggering of office hours, lunch hours/coffee breaks, to be adopted into the office schedule.
  • Thermal screening of employees at entrances to be conducted.
  • Seating arrangements for limiting the number of people inside workplaces to ensure physical distancing.
  • Effective sanitisation within premises, with particular focus on lavatories, drinking and handwashing stations.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Shopping Malls?


  • Gaming arcades, children’s play areas, cinema halls to remain closed.
  • Proper crowd management within premises; parking lots, stalls, shops etc. as well as outside the premises, ensuring physical distance is maintained.
  • While using the escalator, one person on alternate steps can be encouraged.
  • All workers/customers/visitors wear a mask at all times.
  • Thermal screening to be conducted at the entrances.
  • In the food courts, not more than 50% seating capacity to be permitted.
  • IEC and awareness material to be displayed throughout the premise.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for ENT Clinic/ Clinics/ OPD?


  • Prior teleconsultation can be conducted to identify patients requiring physical examination in the clinic.
  • Walk in appointments to be discouraged.
  • Only one patient to be allowed into the examination room.
  • Patients with symptoms suggestive of COVID-19 (whether ENT or respiratory) to be screened in separate screening clinics and not in ENT Clinic/OPD.
  • ENT doctors to wear Level 1 PPE kit and must avoid performing nasal endoscopy, 90 rigid or flexible endoscopy for larynx in routine clinic/OPD.
  • If endoscopy has to be performed, it should be performed in a separate demarcated area with level 2 PPE kit.
  • ENT/OPD room should be well ventilated.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Hotels and Hospitality Units?


  • Details of guests along with ID and self-declaration form to be provided at the reception.
  • Room service or takeaways to be encouraged instead of dine-in option.
  • Luggage to be disinfected before sending it to the rooms.
  • Guest to sanitize hands before and after filling relevant forms.
  • Guests should be advised to refrain from travelling to containment zones within the city.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Restaurants?


  • Managements must deploy adequate manpower to ensure physical distancing.
  • Thermal screening to be conducted on entry of customers.
  • Staggering of visitors should be done to ensure physical distancing.
  • Mandatory cleaning and disinfection of floors and high-touch areas like doors.
  • No more than 50% of seating capacity to be permitted.
  • Encourage contact-less mode of ordering and digital payment.
  • Valet Parking shall not be permitted.
  • AC to be set between 24 degrees C and 30 degrees C, with relative humidity between 40% and 70%.
For further information refer to BBMP’s advisory circular dt.: 12.06.20 Click here.





(4) I run a Religious Institution (Mosques, Temples, Churches, etc.)

What are the BBMP issued advisories for Salons and Parlours?


  • Customers are to be allowed on appointment only
  • Seating of customers in the waiting area should be discouraged.
  • Salon employees must wear face shields/goggles and gloves while servicing the customers and change the gloves after each customer.
  • Workers to sanitise booths and equipment for every customer.
  • All tools and equipment must be cleaned in hot soapy water between each customer.
  • Remove magazines, menus, newspapers to avoid customers touching them unnecessarily.
For further information refer to BBMP’s advisory circular dt.: 12.06.20 Click here




What are the BBMP issued advisories for Offices and Workplaces?


  • Usage of videoconferencing and work-from-home options to be considered as much as possible.
  • Staggering of office hours, lunch hours/coffee breaks, to be adopted into the office schedule.
  • Thermal screening of employees at entrances to be conducted.
  • Seating arrangements for limiting the number of people inside workplaces to ensure physical distancing.
  • Effective sanitisation within premises, with particular focus on lavatories, drinking and handwashing stations.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Shopping Malls?


  • Gaming arcades, children’s play areas, cinema halls to remain closed.
  • Proper crowd management within premises; parking lots, stalls, shops etc. as well as outside the premises, ensuring physical distance is maintained.
  • While using the escalator, one person on alternate steps can be encouraged.
  • All workers/customers/visitors wear a mask at all times.
  • Thermal screening to be conducted at the entrances.
  • In the food courts, not more than 50% seating capacity to be permitted.
  • IEC and awareness material to be displayed throughout the premise.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for ENT Clinic/ Clinics/ OPD?


  • Prior teleconsultation can be conducted to identify patients requiring physical examination in the clinic.
  • Walk in appointments to be discouraged.
  • Only one patient to be allowed into the examination room.
  • Patients with symptoms suggestive of COVID-19 (whether ENT or respiratory) to be screened in separate screening clinics and not in ENT Clinic/OPD.
  • ENT doctors to wear Level 1 PPE kit and must avoid performing nasal endoscopy, 90 rigid or flexible endoscopy for larynx in routine clinic/OPD.
  • If endoscopy has to be performed, it should be performed in a separate demarcated area with level 2 PPE kit.
  • ENT/OPD room should be well ventilated.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Hotels and Hospitality Units?


  • Details of guests along with ID and self-declaration form to be provided at the reception.
  • Room service or takeaways to be encouraged instead of dine-in option.
  • Luggage to be disinfected before sending it to the rooms.
  • Guest to sanitize hands before and after filling relevant forms.
  • Guests should be advised to refrain from travelling to containment zones within the city.
For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here




What are the BBMP issued advisories for Restaurants?


  • Managements must deploy adequate manpower to ensure physical distancing.
  • Thermal screening to be conducted on entry of customers.
  • Staggering of visitors should be done to ensure physical distancing.
  • Mandatory cleaning and disinfection of floors and high-touch areas like doors.
  • No more than 50% of seating capacity to be permitted.
  • Encourage contact-less mode of ordering and digital payment.
  • Valet Parking shall not be permitted.
  • AC to be set between 24 degrees C and 30 degrees C, with relative humidity between 40% and 70%.
For further information refer to BBMP’s advisory circular dt.: 12.06.20 Click here.





(5) Public Spaces and Parks

What are the government issued protocols that need to be followed in public spaces such as parks?


  • Physical distancing of minimum 6feet to be maintained and wearing of masks at the park is mandatory.
  • Adequate manpower shall be deployed by the Park Management to ensure physical distance norms.
  • Use of exercise equipment/children’s play area shall remain closed.
  • Staggering the entry of visitors shall be followed.
  • thermal screening at the entrances shall be conducted along with provision of hand sanitizer dispensers.

For further information refer to BBMP’s advisory circular dt.: 10.06.20 Click here